Terms & Conditions
Effective Date: July 09, 2026
Welcome to Mudralo. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please refrain from using our website or services.
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.
2. Our Services
Mudralo provides professional financial support services, including but not limited to:
- Debt Recovery Services
- Field Investigation
- Loan Document Verification
- Loan Provider Assistance from Banks
- Consultancy Services
- Document Pickup Services
The availability of services may vary depending on location, client requirements, and applicable regulations.
3. User Responsibilities
By using our website, you agree that:
- The information you provide is true, complete, and accurate.
- You will not provide false or misleading information.
- You will not misuse the website or attempt unauthorized access.
- You will comply with all applicable laws while using our services.
4. Service Requests
Submitting an inquiry or service request through our website does not guarantee acceptance or completion of the requested service.
Mudralo reserves the right to accept, reject, or discontinue any service request at its sole discretion.
5. Fees and Payments
Where applicable:
- Service charges will be communicated before work begins.
- Payments must be made according to agreed terms.
- Additional charges may apply for extra services requested by the client.
6. Intellectual Property
All content available on this website, including text, graphics, logos, icons, images, documents, and website design, is the property of Mudralo unless otherwise stated.
You may not copy, reproduce, distribute, modify, or republish any content without prior written permission.
7. Confidentiality
Mudralo respects the confidentiality of client information and takes reasonable measures to protect sensitive data.
However, information may be disclosed where required by law or government authorities.
8. Limitation of Liability
Mudralo shall not be liable for:
- Any indirect or consequential damages.
- Business interruption or financial losses.
- Delays caused by third parties or government authorities.
- Decisions made by banks or financial institutions.
- Losses resulting from inaccurate information provided by clients.
Our liability shall be limited to the extent permitted under applicable law.
9. Third-Party Services
Some services may involve coordination with banks, financial institutions, verification agencies, courier partners, or government authorities.
Mudralo is not responsible for delays, decisions, or actions taken by these third parties.
10. Website Availability
We strive to keep our website available at all times. However, we do not guarantee uninterrupted access and may suspend the website temporarily for maintenance, upgrades, or technical issues.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Termination
Mudralo reserves the right to suspend or terminate access to the website or services without prior notice if these Terms & Conditions are violated.
13. Indemnification
You agree to indemnify and hold Mudralo harmless from any claims, damages, liabilities, or expenses arising from your misuse of the website or violation of these Terms & Conditions.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana.
15. Changes to Terms
Mudralo reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Any changes will become effective immediately upon being published on this website.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Mudralo
Address:
Plot No. 2315/32, Gali No. 1,
Near Atul Katariya Chowk,
Gurgaon – 122001, Haryana, India
Phone:
+91 72900 71900
+91 85888 99894
