Privacy Policy
Effective Date: July 09, 2026
At Mudralo, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our financial support and recovery services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with us:
- Full Name
- Email Address
- Mobile Number
- Residential or Business Address
- Company Name (if applicable)
- Loan-related information submitted voluntarily
- Identity verification documents (where required)
- IP Address
- Browser type and device information
- Cookies and website usage data
2. How We Use Your Information
The information collected may be used for:
- Providing Debt Recovery Services
- Loan Document Verification
- Field Investigation Services
- Consultancy Services
- Document Pickup & Delivery
- Customer support
- Responding to inquiries
- Improving our website and services
- Internal record keeping
- Legal and regulatory compliance
- Fraud prevention and security monitoring
3. Cookies
Our website may use cookies to improve your browsing experience, analyze website traffic, and enhance website performance.
You may disable cookies through your browser settings; however, some features of the website may not function properly.
4. Sharing of Information
Mudralo does not sell, rent, or trade your personal information.
We may share your information only when necessary with:
- Banks and Financial Institutions
- Legal Authorities
- Verification Agencies
- Business Partners involved in service delivery
- Government Authorities when required by law
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
Although we strive to protect your information, no internet transmission or electronic storage method can be guaranteed as completely secure.
6. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices or content of those external websites. We encourage users to review their respective privacy policies before sharing personal information.
7. Data Retention
We retain personal information only for as long as necessary to:
- Deliver requested services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
- Maintain business records
After this period, the information is securely deleted or anonymized where applicable.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
- Object to certain data processing activities
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our services are intended for individuals aged 18 years and above.
We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
Mudralo reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this page with the revised Effective Date.
11. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
Mudralo
Address:
Plot No. 2315/32, Gali No. 1,
Near Atul Katariya Chowk,
Gurgaon – 122001, Haryana, India
Phone:
+91 72900 71900
+91 85888 99894
